This link: Essays and Effluvia, is to a site that tells you how to bypass the phone tree and go directly to a real person at about a hundred major companies. Mike and I tried AT&T, and it works, though you have to wait for the right part to press the buttons. There is a second link on this page that lists some of the same companies and more. THANKS, EFFLUVIA!
How are you going to get your shopping done and your blogs read now that you can't surf the internet while you're waiting on hold?
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