We had the very best dentist* from the time I was ten or so until I left Modesto at 18: Dr. Robert Venn. He is still practicing.
(*Due in no small part to the very comprehensive insurance that my dad worked very hard for at Pacific Bell)
I am so thankful for those early experiences with a gentle and compassionate dentist, whose staff was friendly, and whose treasure chest was always full of toys. I remember one experience in particular when I bravely, silently endured the giant needle, but great big tears rolled out one after the other anyway as I stared at him with big, wide eyes. He wiped my tear away with his finger and said, "Why you're a little waterfall, aren't you? I'm sorry this hurts, sweetie." For some reason, the memory of that tenderness still brings tears to my eyes.
I looked him up on the internet and wrote him a thank you note, to let him know what a lifelong impression his professionalism and kindness made on me. As an adult, I have no stress when it comes to dental work, and can almost fall asleep in the dentist's chair. I told him so.
Here's the response I received:
Tamara-
It was wonderful for me to read your card and feel the sentiment you shared.
I have found that life's joys are around human connections and for that reason your extra effort in contacting me is greatly appreciated.
I've also noticed that the graces in life which we receive are best appreciated when we are open hearted, and it is with that attitude that I thank you and wish you open-hearted possibilities for your future.
Bob Venn
I post this not because I want to pat myself on the back for thinking of writing him a note, nor to betray the confidence of his personal reply, but to shine a light where it is deserved, on a truly lovely and remarkable individual who is still influencing the lives of those he treats.
Dr. Venn, you are awesome.
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