Tuesday, July 29, 2008

For Reference: Hughes email and Mac Mail fix

Because it took me so long to find out how to fix the outgoing mail server issue with hughes after the email "upgrade" (again), I thought I'd put the information out there for anyone else who is searching. Here's what fixed the hughes + mac mail receiving but not sending problem: go to Preferences, click on the account in question. Click the name of the smtp server for outgoing mail at the bottom, which will give you the drop-down menu. Go to Edit Server List. In that window, click on the server to edit, then go to the "advanced" tab. This will give you the boxes you need to fill in with your email address and password. Choose password authentication, and you should be done. By the way, after the all-day Madonna Covers Marathon on the hughesnet tech support line was over, I was able to reach someone fairly quickly and go through this. I did, however, still have to listen patiently while the person went through the script: Yes, ma'am. May I repeat to you that the problem you are having is with email receiving but not sending? Yes? Be assured that we are going to fix that problem, ma'am. Is your computer plugged in?

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